top of page

Frequently Asked Questions

All the Answers to Your Questions

Welcome to the Casteel Family Farm Help Center. Below you will find a collection of some of the most frequently asked questions about our farm. However, if you still have additional questions after consulting our list of FAQs, then please get in touch directly and we will happy to answer any questions.

275661771_10224297423836718_4803100440916344360_n.jpg

Do you have a brick and morter store?

Short answer: We do not... currently. We are hoping to have one on-site by the end of 2023. Keep up to date on our progress by signing up for our newsletter here.

How do I get my order?

At checkout, you can select Pickup, Delivery or Priority Mail Shipping

Where is pickup available?

Pickup  is available in 3 locations:

Casteel Family Farm - 6080 Hwy 411 Madisonville, TN 37354

Sweet & Salty Eatery (Tuesdays) - 152 Old Athens Pike, Sweetwater, TN 37874

Madisonville Farmers and Makers Market (Thursdays May - October) - Memorial Park, Madisonville, TN, United States, 37354

How much is shipping?

Priority Mail Shipping is only available on select items. It is a flat rate of $10.20 for each order. If your shipping shows an amount of $99,999 then you have an item in your cart that we do NOT ship. 

How does delivery work?

We offer delivery within a 10 mile radius of the farm (6080 Hwy 411 Madisonville). We will drop off your item(s) and send you a confirmation text during your delivery window.

bottom of page